Frequenty Asked Questions

RegisterONE supports up to 5 administrative site users by default. You can lock each user down to specific actions and events, dependent upon user role. Each administrative user is required to have their own separate login credentials (SSO). Shared use of administrative user login credentials is not permitted and will be deactivated.

Apologies, we do not currently support free events.

RegisterONE is does not require 3rd party service plugins. The data created within the system is transferred from within one module to another module directly within the RegisterONE ecosystem. The Import/export of data to other service providers is unnecessary.


No. Event data is hosted and managed in 12 month cycles, based on the launch date of your event forms. After 12 months, if you have not renewed the platform service fee, your account will be deactivated, and all relevant data will be deleted or permanently archived contingent upon RegisterONE's user data privacy policy and terms of use.

Yes! Discount codes can be customized by the Organizer and created for specific ticket types, item categories or for the entire checkout cart total. Discount codes can be based on a percentage of the sales or a set amount deducted before payment due.

You can accept and give written instructions on the cart page if someone wants to pay by check, cash or ACH. The cart total will be flagged as "waiting for payment" within the system. After the payment is received by the organizer, you can record the transaction as a manual balance adjustment within the system. System charges still apply.

Registrant/Application fees can be handled in 2 ways in RegisterONE.

  1. Passed on- Fees displayed as regular cart line items and paid directly by registrant at checkout
  2. Absorbed by organizer- Fees deducted directly from organizer transaction total at checkout

These settings can customized and set up for each fee type, such as platform fee & CC processor fee.

Yes! If you need to add VAT or sales tax to the cart, you can add your own custom line-item that will be a percentage of the total. This fee can optionally be rounded up the nearest value you set (ie. 1, 5, 10).

Yes! You can customize price overrides for booths and other add-ons per registrant/applicant. This is done through the Applicant Profile page as an authorized administrator.

Yes! The platform comes with a graphical badge designer to create your badge design and include logos and profile fields (first & last name, company, etc.).

Each badge design is linked to specific ticket type, so you can print different badges for different ticket types (ex. standard vs. VIP, etc).

Single sign-on, or SSO, is employed throughout the platform so that a user only has to create a single login one time for system use. The SSO email/password is then used for all registration forms and logins from that point forward on the platform.

When creating a SSO, users will also need to provide a cell number for 2-step verification before creating a password.

If you require Speaker Management, Meetings, or a Digital Platform Presence for your next event, please contact us. Our all-inclusive platform is WaeNami: it should just about cover that. 🙂


Contact us! We can't read minds yet!